Cancellation Policy

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Rescheduling

Life happens. If you need to move a session, please give at least [48 hours] notice and we will find another time at no charge.

Late cancellations and missed sessions

Sessions cancelled with less than [48 hours] notice, or not attended, are charged [in full / at X%], because the time has been reserved for you.

Consultations

If you cannot attend, please let Svitlana know so the time can be offered to someone else.

Technical problems

If a session cannot go ahead because of a connection problem on either side, we will reschedule at no charge.

Packages

Three-session packages are valid for [X months] from the date of the first session. [Refund terms for unused sessions]

Illness

If you are unwell on the day, please tell Svitlana as early as you can. Hypnotherapy works best when you are feeling reasonably well, and we will happily rearrange.